The Electronic Whiteboard is the IDEXX Cornerstone® Practice Management Software's answer to managing patient treatments in real time. The first 2.5-hour course is designed to teach key practice leaders to efficiently set up the features in the Cornerstone software necessary for effective management and use of the Electronic Whiteboard. During the second 2.5-hour course, managers, receptionists, doctors and technicians will learn how to effectively use the practice's customized Electronic Whiteboard in Cornerstone to electronically manage patient treatments.

Dates available for customer scheduling. Please email for more information.

Course Sections:
  • Whiteboard Overview
  • Customization
  • Setup and Defaults
  • Scheduling Treatments
  • Completing Treatments
  • Reporting
  • Helpful Peer Tips

  1. Cornerstone® 8.3 NEXT or greater installed at practice.
  2. Experience with invoice item setup.
  3. Practice uses Smart Groups for wellness, sick, hospitalized and emergency patients.
  4. Security turned on for invoice items and Whiteboard default settings.
  5. Understand and use the Patient Visit List.
  6. Access to real practice and a "hospital" account or employee with a pet.

To Register: Call your Computer Services Representative at 1-800-283-8386 for more information
Duration: 5 hours
Fee: $650

Please Note: On the day of your Coaching session(s), plan on logging in 10 minutes before the start time. Doing so will allow time to troubleshoot any challenges you may encounter while logging in and will help ensure you won't miss part of the training.

If you are having trouble accessing your IDEXX Learning Center account, contact the IDEXX Learning Center Helpline at 1-888-943-3993 for assistance. To help expedite the process, please identify which Cornerstone Coaching session you are registered for and tell the representative you require assistance logging into the live web session.

Unable to attend? Please call your Coaching Coordinator to discuss rescheduling.